Shipping Policy

All HUG Hydronics In-floor Heating Systems ship free in the Continental US!

Yes, that means all of the accessories sold at the same time to the same location (and any added before we finish shipping it). The systems will ship by freight carrier.

All orders totaling over $500 ship free in the Continental USA.

All orders smaller than a system will be shipped by chosen carrier at chosen rate.

You choose the week you'd like the system to arrive at your location.

If delays are expected we will communicate them by email unless you request a phone call or text message.

When we ship you will receive shipping confirmation and tracking information by email.

Shipping to CANADA 

We are still working on policies for international shipping. So right now please request a quote and help us finds what works for your situation.

Other International Shipping

We are still working on policies for international shipping. So right now please request a quote and help us finds what works for your situation.

Returns Shipping

 The customer pays for return shipping. The replacement item ships for free.