Shipping Policy

All HUG Hydronics In-floor Heating Systems in the Continental US have flat rate shipping.

Yes, that means all of the accessories sold at the same time to the same location (and any added before we finish shipping it).

Orders under $300 ship for $15

Orders Under $1000 Ship for $30

Orders Under $4000 Ship for $125

Orders Under $6000 Ship for $150

Orders Over $6000 ship for $175

(not counting HeatSheets or OnPanels, which will require freight shipping.)

You choose the week you'd like the system to arrive at your location.

If delays are expected we will communicate them by email unless you request a phone call or text message.

When we ship you will receive shipping confirmation and tracking information by email.

We are still working on policies for international shipping. So right now please request a quote and help us finds what works for your situation.

We are still working on policies for international shipping. So right now please request a quote and help us finds what works for your situation.

The customer pays for return shipping. The replacement item ships for free.