About HUGH the Ducky

Hugh the HUG Hydronics tech support duck

  • Hugh is a professional rubber duck, just look at that headset

  • Friendly tech support

  • Hugh will help your install go just ducky

  • You'll fly through the instructions

  • He'll help your system keep working swimmingly for many years

You just can't leave a tank of warm water around without a rubber duck finding it, it seems.


Hugh's backstory

Hugh the Ducky takes the "What the quack!?" out of the hydronic in-floor heating techno-babble and replaces it with simply easy to understand pictures and directions.


HUGH's backstory:

Hugh the Ducky started hanging around the warm waters of the HUG Hydronics tank (in the mad scientist's/designer's home) when it got cold outside. He listened to all the conversations and trainings and then started quacking out questions which the mad scientist/designer patiently answered for HUGH. So he learned and started sharing his knowledge with you.

Hugh loves communicating by nice graphics and clear explanations. He is in charge of making sure all of HUG Hydronics In-Floor Heating Systems Sales Techs are trained to not duck around, but give you the clear and easy answers to all your quackstions.


Check out

HUGH's blog
HUGH's FaceBook page
HUGH's library of tech support, including questions of planning, installing, and maintaining your HUG Hydronis in-floor heating system.


What's Happening in Cottonwood?

Extreme Panel's demonstration house brings building techniques into the real world. As a sponsor, HUG Hydronics is providing Heat-Sheet, PEX, and the in-floor heating distribution system for the project.

Fellow EP Summit sponsor BUILD Show Network is documenting the process with cameras, interviews, and a closer look at each step of the process, leading up to the January 2027 Summit.

Extreme Panel
HUG Hydronics Wizard
Build Show Network

See the build come together.

Take a closer look at the project, then explore what radiant in-floor heating could look like in your own home, shop, or garage.

Start the HUG Product Wizard

What HUG Hydronics Brings to the Project.

  • Start below the slab
  • Heat-Sheet insulation provides the foundation for the project's radiant floor.
  • Put warmth underfoot
  • PEX loops carry heated fluid through the floor, turning the slab into part of the heating system.
  • Bring it together with HUG Hydronics
  • The HUG Hydronics system brings pumps and controls into a compact system simplifying the mechanical setup that serves the floor.
See how HUG can be used for your project